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Privacy Policy

Privacy Policy

Introduction

Welcome to Denver Alcohol Abuse Therapy’s online privacy hub. We are dedicated to protecting your personal information and ensuring a transparent and secure digital experience. This Privacy Policy details our practices regarding data collection, usage, and protection, adhering to stringent international standards and local regulations, including but not limited to PIPEDA (Canada), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy encompasses all aspects of our online presence, including but not limited to the https://denver-alcohol-abuse-therapy.denvermentalhealthcare.com website, applications, interactive services, and associated products. However, please be advised that this policy does not extend to external platforms, apps, or services accessed through links on our site, which have their own privacy policies governing data handling practices.

Processing Activities

Our Privacy Policy guides you when:

  • You engage as an authorized user with our applications and services.
  • You visit our websites linked to this statement.
  • You receive communications from us via email, calls, texts, or other messaging channels.

Personal Data Collection

We gather various forms of personal information to enhance your experience and provide tailored services:

  • Account Information: Details required to set up and manage user accounts.
  • Payment Information: Secure data for processing transactions, including payment history.
  • Financial Information: This may include bank account details or financial records, used for billing and service delivery.
  • Purchase Information: Data related to products or services acquired through our platform.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for personalized experiences.
  • Location Data: Information about your geographical location for tailored local services.
  • Feedback: Your valuable insights and reviews, which help us improve.
  • Social Media Information: User data from social media platforms when you choose to connect them with our service.
  • Product Information: Details about the products or services you interact with on our platform.

We collect this data through various means: user input forms, interactions with our digital services, and automated tracking technologies. Additionally, we may receive personal data from third parties who have consent to share such information.

Cookies

Cookies are small text files that enhance your experience on our site. We employ cookies in several categories:

  • Strictly Necessary: These ensure basic functionalities of our website.
  • Preference: They remember user preferences for a personalized experience.
  • Analytics: Used to gather analytics data, helping us understand user behavior.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing you to customize your cookie settings.

Retention and Deletion

We maintain personal data only for the duration required by law or for legitimate business purposes. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data to ensure confidentiality.

Security Measures

Protecting your data is paramount. We implement robust security measures, including encryption during data transmission and storage, and engage secure third-party processing partners to safeguard your information.

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect or retain personal data from minors, and we encourage parents and guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Ability to rectify inaccurate or incomplete personal data.
  • Erasure/Right to be Forgotten: Request for deletion of your personal data in certain circumstances.
  • Restriction: Limitation on how we process your personal data.
  • Portability: The right to receive your personal data in a structured, commonly used format.
  • Objection: Ability to object to the processing of your data for specific purposes.
  • Non-Discrimination: Right to be free from discrimination when exercising your data rights.
  • Appointments/Complaints: Filing appeals or complaints with our privacy team regarding data handling practices.

To exercise these rights, please reach out to our dedicated privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be promptly posted on this page, ensuring transparency and allowing you to stay informed about our data handling practices.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy, please contact us:

  • Email: [email protected]
  • Address: [Provide physical address]

We value your trust in our services and are committed to maintaining the highest standards of data protection.

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